HKC Operations, Inc. - Policy|Process|Precedure     

HKC Operations Transforms Your Vision To Reality




HKC Operations defines policy

Evolution begins with your Vision

HKC Operations begins each engagement by listening to and gaining an understanding of your vision.  We combine our experience and expertise with yours to refine what you want to attain into actionable goals and determine what you need to achieve them.


A sound plan can’t guarantee you will succeed;




a lack of one can ensure you won’t.


Transformation begins with Policy

A realistic and executable plan is essential.  Using the strategies established in the preplanning phase, we define the course of action for the decisions that will be used to operate effectively and wisely manage every day.  Then, we formalize this plan into POLICY.


Policy alone does not equate to reality

It’s not enough to simply state that this is what will happen.  For policy to be effective, you must have the process to implement it, the procedure to consistently execute it, and, perhaps most importantly, the ability to evaluate its effectiveness.


Policy isn’t static

As your organization progresses, policy needs to be evaluated, assessed, refined and renewed.  Drawing on the entire pool of information at our disposal, we work with your team to identify and quantify the things crucial to your success (Key Performance Indicators or KPI) then establish objectives and benchmarks used to measure them (metrics).

The 3 'Ps'